Welcome to kloob ("kloob," "we," "us"), operated by Kloob, Inc.. These Terms of Service ("Terms") govern your access to and use of the kloob platform and related services ("Services"). By using kloob, you agree to these Terms. If you do not agree, please do not use our Services.

We may update these Terms from time to time. Continued use of kloob after changes are posted constitutes your acceptance of the revised Terms. We will notify you of significant changes via the app or your registered contact information.

kloob is a task delegation and communication platform that enables lead organizers to:

• Convert meeting notes and voice recordings into structured tasks via AI
• Delegate tasks to team members by phone number via SMS
• Track task progress, set deadlines, and send reminders and nudge notifications ("Stings")
• Organize teams into workspaces ("Hives") for coordinated project and event management

Team members added to a Hive receive SMS notifications without needing to download the kloob app. The lead organizer ("Queen Bee") is responsible for all activity within their Hive.

To use kloob, you must register an account using a valid phone number. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.

• You must provide accurate and current information during registration
• You must be at least 13 years of age to create an account
• You may not create more than one account per phone number
• You may not transfer your account to another person without our consent
• You must notify us immediately at support@kloob.ai if you suspect unauthorized access to your account

kloob sends SMS messages as a core part of its service. By adding a phone number to your Hive, you represent and warrant that:

• You have obtained consent from the person at that phone number to receive SMS communications from kloob
• The phone number belongs to a real person who is at least 13 years of age
• You will not add phone numbers without the knowledge of the person being added

kloob will send the following SMS messages to team members in your Hive:

• A welcome message when they are added to a Hive
• Task assignment notifications when a task is delegated to them
• Deadline reminder messages as task due dates approach
• Sting nudges sent by the lead organizer

Recipients may reply STOP to any SMS to opt out of further messages. Standard message and data rates may apply. kloob is not responsible for carrier charges incurred by recipients.

You agree to use kloob only for lawful purposes and in ways that do not infringe the rights of others. You may not use kloob to:

• Send spam, harassment, threats, or unsolicited commercial messages
• Add phone numbers to your Hive without the knowledge and consent of the recipient
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Upload, transmit, or distribute any content that is illegal, harmful, defamatory, or offensive
• Attempt to gain unauthorized access to any part of kloob or its infrastructure
• Use kloob for any purpose that violates applicable laws or regulations
• Reverse engineer, decompile, or attempt to extract the source code of kloob
• Use automated scripts, bots, or tools to access kloob without our express written permission

kloob uses AI to extract tasks and identify assignees from your meeting notes and voice recordings. By using these features, you acknowledge and agree that:

• AI-generated tasks are suggestions and should be reviewed before being assigned
• kloob is not responsible for errors, omissions, or misidentifications made by the AI
• You retain ownership of all content you input into kloob, including notes and voice recordings
• By submitting content to kloob, you grant us a limited license to process that content to provide the service

We do not use your note content or voice recordings to train general-purpose AI models or share them with third parties for AI training purposes.

When you create a Hive, you become the Queen Bee — the lead organizer and owner of that workspace. As the Hive owner, you are responsible for:

• All tasks created, assigned, and communicated within your Hive
• Ensuring all phone numbers added have consented to receive SMS from kloob
• The accuracy and appropriateness of all task content delegated through kloob
• Compliance with applicable laws regarding employee or team communications in your jurisdiction

If you delete your account, all Hives you own and their associated data will be deleted within 30 days. Team members will be notified and lose access to your Hives immediately.

kloob and all its original content, features, and functionality are and will remain the exclusive property of Kloob, Inc. and its licensors. Our trademarks, logos, and service marks may not be used in connection with any product or service without our prior written consent.

You retain ownership of all content you create and submit through kloob. By submitting content, you grant kloob a non-exclusive, worldwide, royalty-free license to use, store, and process that content solely to provide the Services.

We may suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

You may delete your account at any time by visiting kloob.ai/delete-account. Upon termination, your right to use kloob ceases immediately and all your data will be deleted in accordance with our data retention policy.

kloob is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components.

To the maximum extent permitted by applicable law, kloob disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Kloob, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the service.

Our total liability to you for any claims arising from these Terms or your use of kloob shall not exceed the amount you have paid to kloob in the twelve months preceding the claim, or $100, whichever is greater.

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Hamilton County, Ohio.

If you have any questions about these Terms of Service, please contact us at:

support@kloob.ai

Kloob, Inc.
Cincinnati, Ohio